At Spark, your privacy—and the privacy of your customers—is our priority. This Privacy Policy outlines how we collect, use, and protect information provided through our platform by partnered dealerships.
Information We Collect
When you use Spark, we may collect the following types of information:
Customer documents (e.g., lease agreements, purchase contracts, registration forms)
Dealership contact information
Vehicle and transaction details
Metadata related to incentive eligibility (e.g., location, vehicle model)
We do not collect or store sensitive financial information such as Social Security Numbers or credit card details unless explicitly required for incentive verification—and only with proper authorization.
How We Use This Information
We use the information solely to:
Identify EV rebates, tax credits, and incentives your customer may be eligible for
Generate a customized results summary for dealership and customer review
Improve our tools and algorithms for more accurate eligibility checks
We do not sell, rent, or share personal information with third parties for marketing purposes.
Data Sharing & Security
Data is shared only with relevant parties (e.g., Spark analysts or trusted contractors) on a need-to-know basis.
All data is stored using industry-standard encryption and access controls.
If requested by a dealership, data can be fully deleted from our systems within 7 business days.
Third-Party Services
We may use third-party tools for secure document upload, cloud storage, and communication. These providers are vetted and compliant with relevant data protection regulations.
Your Rights
As a business partner, you can:
Request access to the data associated with your account
Request corrections or deletion of specific information
Contact us for clarification on any aspect of this policy